Accessibility Statement for Peckham House Clearance

This Accessibility Statement explains how Peckham House Clearance and our local Peckham house clearance services approach inclusive access to information and services. We design our digital content and our practical clearance activities to be usable by as many people as possible, including people who rely on assistive technologies. Our goal is to align with WCAG 2.1 AA compliance and provide clear support for screen readers and improved keyboard navigation throughout our online presence and client-facing materials.

We provide accessible information about our home clearance processes, responsible disposal, and estate clearing options across the Peckham area. Our team aims to make both the booking experience and on-site services understandable and navigable. We use plain language, meaningful headings, and consistent page structure so that visitors using screen-reader support can move through information easily.

Key accessibility features include:

• WCAG 2.1 AA principles incorporated into content structure and design;
• Screen-reader friendly semantic markup and ARIA where appropriate;
• Keyboard navigation alternatives to mouse-driven controls for booking and information pages;
• High contrast text options and clear focus indicators to support visual accessibility.

We continuously test pages and documents relevant to our Peckham clearance services to ensure that critical content is accessible. This includes guides to house clearance in Peckham, photographs of progress, and practical checklists for clients. When we publish PDFs or downloadable files, we aim to provide accessible versions or HTML alternatives so that the information remains usable by everyone.

If you encounter an accessibility barrier while using our site or interacting with our Peckham clearance services, please let us know using the contact form on our site or by addressing your request to our accessibility team. We will make reasonable adjustments such as providing materials in large print, offering alternative formats, or arranging a different communication channel. We aim to respond to accessibility requests promptly and to resolve issues within a reasonable timeframe.

We monitor and audit our content against recognised best practice and consult with users and third-party accessibility specialists to prioritise fixes. Some parts of our service may include content or tools maintained by external providers; where this is the case we work with those providers to improve accessibility and provide alternatives if required.

How we support assistive technologies and keyboard users

Our site and client-facing interfaces are structured to work well with common assistive technologies and input methods. We test for compatibility with screen readers and ensure that interactive components are reachable and operable using the keyboard alone. Focusable elements include visible outlines and descriptive labels so that keyboard-only users can navigate booking steps, quotes, and service descriptions without confusion.

We understand that accessibility is an ongoing process. We publish accessibility improvements and maintain an internal accessibility log for the Peckham house-clearance team, recording issues, priorities, and progress. Staff receive training on inclusive communication, safe handling of mobility aids during on-site work, and respectful engagement with clients who have access requirements.

This statement is a summary of our current accessibility approach for Peckham House Clearance and related services in the Peckham area. We are committed to meeting the WCAG 2.1 AA standard and to providing clear, usable access to information and services. For accessibility requests or to report barriers, please use the contact form on our website or contact our accessibility team; we will work with you to provide an appropriate alternative and to improve access for everyone.